Frequently Asked Questions

How do I pay for my order?

After you place your order, our team confirms it by call or WhatsApp and sends you the payment details. You pay in advance by bank transfer, JazzCash or Easypaisa, and we dispatch your parcel as soon as the payment arrives.

How long does delivery take?

Orders are usually delivered within 2–5 working days across Pakistan, depending on your city. Our team confirms your order by call or WhatsApp before dispatch.

Can I return or exchange a product?

Yes. We offer a 7-day return and exchange policy. Please read our Return & Refund Policy page for the details, then contact us on WhatsApp to start a return.

Should I consult a doctor before use?

Our product pages describe how each formula is traditionally used. For the right dosage — especially for children, pregnant women or anyone taking other medication — please consult a qualified homeopathic doctor.

How can I track my order?

Use the Track Order page with your order number and phone number, or message us on WhatsApp and we will update you.